Each certified biobank is required to conduct a user survey according to DIN EN ISO 9001:2015. The German Biobank Alliance has developed a questionnaire that is available to the biobank community. A sample questionnaire for biobanks is available via this link.
You can request a detailed overview covering the range of questions to create your own survey at germanbiobanknode@. charite.de
Please feel free to call us if you have any questions.